Privacy policy

Who we are

Welcome is a meal preparation and delivery service based in Austin, TX. This page explains what data we collect, why, and how you can reach us with questions.

Information we collect

• Contact information (name, email, phone) provided when you contact us or place an order.
• Delivery address provided for route logistics.
• Payment information processed by our third-party payment processor (we do not store card numbers).
• Basic analytics such as page views and browser type, collected via standard web server logs or analytics tools.

How we use your information

• To fulfill and deliver your order.
• To respond to inquiries sent through the contact form.
• To send order confirmations and logistical updates (no unsolicited marketing without consent).
• To improve our menu, delivery operations, and website.

Data sharing

We do not sell your personal information. We share data only with service providers necessary to run the business (payment processor, delivery routing software, email provider) and only to the extent needed for those services. All providers are bound by data processing agreements.

Cookies

This site uses cookies essential for the shopping cart and session management. We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings, but cart functionality will not work without them.

Your rights

You may request access to, correction of, or deletion of any personal data we hold about you. Email us and we will respond within 30 days.

Contact

Privacy questions: hello@onyxvitals.com